Month: April 2016

  • Securing Executive Buy-In: A Case Study in Persuasive Communication

    —

    by

    The Challenge: Sarah, a newly appointed Head of Innovation at a leading Australian healthcare provider, is tasked with implementing a new telehealth platform to improve patient access to care. She needs to secure funding and executive support from the Chief Operating Officer (COO), Mark, to move forward with the project. However, Mark is known for…

  • The Wise Leader: A Case Study in Humility and Continuous Learning

    —

    by

    The Challenge: Alex, a recently promoted project manager at a large Australian telecommunications company, is eager to prove his capabilities and lead his first major project to success. He is assigned to oversee the rollout of a new customer relationship management (CRM) system, a critical initiative for the company’s growth strategy. Confident in his abilities…