Month: May 2016
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The Client Whisperer: Why Listening is Your Secret Weapon in Project Recovery
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Imagine you’re a detective called to solve a baffling mystery. Would you barge in, guns blazing, and start making assumptions? Or would you first carefully observe the scene, gather clues, and listen to the witnesses? The same principle applies when you’re called in to rescue a failing project. As a Program Recovery Manager, your first…
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Is Your Mood Contagious? The Power of Emotional Contagion in ICT Project Management
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Ever notice how a stressed-out team leader can send ripples of anxiety through the entire project? Or how a calm and collected project manager can inspire confidence and focus even in the face of challenges? This isn’t just coincidence; it’s the power of emotional contagion at play. What is Emotional Contagion? Simply put, emotional contagion…
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Empowerment vs. Micromanagement: Finding the Sweet Spot in Project Recovery
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Okay, imagine you’re coaching a football team. You wouldn’t micromanage every player’s every move on the field, would you? You’d set the overall strategy, train them on the plays, and then trust them to make decisions in the heat of the game. That’s because you understand that empowerment is key to success. When players feel…
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The Importance of Documentation in Project Recovery: No Time Machines Required!
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Okay, imagine you’re a detective investigating a mysterious case. You arrive at the scene, and there’s a crucial piece of evidence missing – the victim’s diary. Now, you could try to recreate the diary, speculate about its contents, maybe even forge a few entries. But that would compromise the integrity of your investigation, right? The…