Project Indicators/Metrics of Troubled Status

Project managers need to be vigilant in identifying projects that are veering off track. Early detection allows for timely intervention and increases the chances of bringing the project back on course. Here are some key indicators and metrics that can signal a troubled project:

Schedule-related:

  • Missed milestones: Consistent failure to meet planned deadlines is a major red flag.
  • Slipping timelines: Even if milestones aren’t missed entirely, frequent adjustments and extensions to the schedule indicate potential problems.
  • Task dependencies not met: Delays in completing tasks that other tasks rely on can create a domino effect, impacting the overall project timeline.

Budget-related:

  • Cost overruns: Exceeding the allocated budget, especially without clear justification or approved changes, is a significant warning sign.
  • Unplanned expenses: Unexpected costs arising from unforeseen issues or poor planning can strain the budget and indicate trouble.
  • Low return on investment (ROI): If the project’s projected ROI is declining or failing to meet expectations, it could be a sign of trouble.

Scope-related:

  • Scope creep: Uncontrolled expansion of the project scope without corresponding adjustments to budget and timeline can quickly derail a project.
  • Poorly defined scope: A lack of clarity in the project objectives and deliverables can lead to confusion, disagreements, and ultimately, project failure.
  • Frequent change requests: A high volume of change requests may indicate a poorly defined scope or a lack of stakeholder alignment.

Quality-related:

  • Defects and rework: A high number of defects or significant rework required to meet quality standards can indicate problems with the project processes or execution.
  • Low customer satisfaction: Negative feedback from clients or stakeholders regarding the quality of deliverables is a serious warning sign.
  • Lack of quality control: Insufficient quality checks and testing throughout the project lifecycle can lead to issues being discovered late, resulting in costly fixes and delays.

Team-related:

  • Low team morale: Demotivation, conflicts, and high turnover within the project team can negatively impact productivity and quality.
  • Lack of communication: Poor communication and collaboration among team members and stakeholders can lead to misunderstandings, errors, and delays.
  • Resource shortages: Inadequate resources or lack of skilled personnel can hinder progress and compromise quality.

Risk-related:

  • Unidentified or unmanaged risks: Failure to identify and proactively manage potential risks can lead to unexpected problems and project disruptions.
  • Escalating risks: If the likelihood or impact of identified risks increases over time, it indicates a need for urgent attention and mitigation strategies.
  • Lack of contingency plans: Absence of plans to address potential risks can leave the project vulnerable to unforeseen events.

It’s important to remember that these indicators are not independent of each other. For example, schedule delays can lead to cost overruns, and scope creep can contribute to both. By monitoring these indicators and metrics regularly, project managers can gain valuable insights into the health of their projects and take corrective action before it’s too late

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Rod Hutchings

My background includes leading high-performing teams, such as managing a team of 30+ Program and Project Managers at IBM and Kyndryl to deliver some of the largest ICT transformation programs in the Southern Hemisphere.   My leadership approach emphasises mentorship and empowerment, fostering environments where individuals and teams consistently exceed expectations.