In today’s world, writing is an essential leadership skill. As projects become increasingly complex and teams more dispersed, the ability to communicate effectively in writing is paramount. Leaders who can clearly articulate their vision, goals, and expectations in writing build credibility and inspire their teams.
Consider this scenario: A newly promoted project manager, leading a virtual team for the first time, expresses concerns about establishing credibility remotely. The solution? Mastering the art of written communication.
Two common pitfalls to avoid in written communication, particularly emails, are:
- Unclear Purpose: Emails lacking a clear subject line or purpose leave recipients confused and unsure of the intended action. To avoid this, use specific subject lines that accurately reflect the email’s content. Begin by stating the purpose of the email directly.
- Missing Call to Action: Recipients often struggle to identify the desired action from an email. This can lead to delays and missed deadlines. To ensure clarity, use headings like “Action Requested,” “Suggested Next Steps,” or “Deadline” to highlight the required actions.
By implementing these simple techniques, project managers can significantly enhance their communication effectiveness, build stronger relationships with their teams, and drive project success.
Remember, writing is a powerful tool for project leaders. Craft your emails with purpose, clarity, and a clear call to action to achieve optimal results.