Finding the Sweet Spot: An ICT Project Manager’s Perspective on Control

Finding the Sweet Spot: An ICT Project Manager’s Perspective on Control

This spectrum perfectly illustrates the tightrope we walk as ICT Project Managers. We’re constantly striving to find that optimal balance between control and empowerment.

Too much control (Micro-Management): We risk stifling creativity, demotivating our team, and becoming a bottleneck to progress. In the fast-paced world of ICT, where innovation and agility are key, this approach can be fatal.

Too little control (Abdication): We risk losing sight of project objectives, missing deadlines, and ultimately failing to deliver what our clients expect. Chaos and confusion can quickly ensue.

The sweet spot: Empowerment and Delegation

This is where the magic happens. By empowering our team members, delegating effectively, and fostering a culture of trust and accountability, we can achieve incredible results.

Here’s how I strive for this balance in my projects:

  • Clearly Defined Roles and Responsibilities: Everyone knows what’s expected of them, minimizing confusion and promoting ownership.
  • Open Communication and Collaboration: We foster a culture where ideas are freely exchanged, concerns are addressed, and everyone feels heard.
  • Trust and Autonomy: I trust my team to do their jobs, providing guidance and support when needed, but allowing them the freedom to make decisions and take ownership of their work.
  • Regular Monitoring and Feedback: We track progress, identify potential roadblocks, and provide constructive feedback to ensure everyone stays on track.

Finding this balance is an ongoing process, and it requires constant adjustment and refinement. But the rewards are well worth the effort. When we empower our teams and create an environment where they can thrive, we unlock their full potential and achieve project success.

AIMS Avatar

Rod Hutchings

My background includes leading high-performing teams, such as managing a team of 30+ Program and Project Managers at IBM and Kyndryl to deliver some of the largest ICT transformation programs in the Southern Hemisphere.   My leadership approach emphasises mentorship and empowerment, fostering environments where individuals and teams consistently exceed expectations.