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Tag: Communication

  • The Power of Your Project Story

    The Power of Your Project Story

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    AIMS

    “Don’t forget – no one else sees the world the way you do, so no one else can tell the stories that you have to tell.” – Charles de Lint    🙌 Project managers, this quote is a powerful reminder of your unique value. You have a vision that no one else does. You see the…

  • Leading with a Voice: Mastering Communication Styles in Project Management

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    AIMS

    The ability to communicate effectively is the cornerstone of successful project management. It’s more than just exchanging information; it’s about fostering understanding, building trust, and inspiring your team to achieve common goals. But what happens when your team members have different communication styles? How do you navigate the nuances of passive, aggressive, and assertive personalities,…

  • Beyond Persuasion: Storytelling for Impact

    Beyond Persuasion: Storytelling for Impact

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    by

    AIMS

    Here’s how I’d approach these three stories to truly connect with a client: 1. The Story of Self: This is about your own conviction, your “why”. It’s about sharing your personal journey and how it led you to believe in this vision for your client. Key elements: 2. The Story of Us: This is where…

  • Leading with Connection: The Power of Interpersonal Communication in Project Management

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    AIMS

    In the world of project management, technical expertise and strategic planning are undoubtedly important. But let’s face it, without strong interpersonal communication skills, even the most brilliant plans can crumble. As project managers, we’re not just managing tasks and timelines; we’re leading people. And people thrive on connection, understanding, and a sense of shared purpose.…

  • Leading with Confidence: Mastering Assertive Communication for Project Success 

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    AIMS

    Transform Your Interactions, Empower Your Team, and Achieve Project Goals Are you a project manager who wants to inspire your team, navigate challenges with grace, and achieve outstanding results? Then it’s time to unlock the power of assertive communication. Why Assertiveness Matters Imagine a workplace where your ideas are heard, your contributions valued, and your team members…

  • Leading Your Team Through Change: A Project Manager’s Guide

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    AIMS

    Change is a constant in the world of project management. As project managers, we’re not just managing tasks and timelines; we’re guiding our teams through transitions, big and small. Whether it’s adopting a new software, shifting priorities, or navigating unexpected obstacles, how we lead during these times can make or break a project. Understanding the…

  • Personal and strong story telling

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    AIMS

    Let’s say I need to fire up a room full of C-suite execs at a mining company about the importance of embracing innovation. Here’s how I’d deliver that message, inspired by the “Inch by Inch” speech: (Stands confidently centre stage, scans the room, making eye contact with individuals) “Alright, listen up! We’re in a fight.…

  • Powerful Phrases for Effective Customer Service: A Leadership Perspective

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    AIMS

    Renee Evenson’s Powerful Phrases for Effective Customer Service is a practical and valuable resource for anyone in a leadership role who aims to enhance their team’s customer service skills. While it may seem like a simple compilation of phrases and scripts, the book offers a deeper understanding of communication strategies that can significantly impact customer interactions and,…

  • Unlocking Clarity: A Guide to Effective Leadership Communication

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    AIMS

    Tired of leaving your team members lost in a fog of ambiguity? Transform your leadership with these clear communication strategies. Imagine this: You’ve just stepped out of a meeting with your boss, Sarah. She’s enthusiastically outlined a new project, but you’re left with more questions than answers. What exactly needs to be done? Who’s responsible?…

  • Is Your Mood Contagious? The Power of Emotional Contagion in ICT Project Management

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    AIMS

    Ever notice how a stressed-out team leader can send ripples of anxiety through the entire project? Or how a calm and collected project manager can inspire confidence and focus even in the face of challenges? This isn’t just coincidence; it’s the power of emotional contagion at play. What is Emotional Contagion? Simply put, emotional contagion…